Terms and Conditions

Please read this Terms carefully if you have questions while shopping or working with our software:

LEGAL NOTICE: As demonstrated by EU Laws reported by Commission Regulation (EC) N1400/2002 article 4 (2) of 31 July 2002 carmakers must give to independent garages and to the interested people access to repair information. For this selling service data, catalogues of spare parts, technical specifications informations, workshops, technical repair and diagnostic data for trucks, vans and passenger vehicles not constitute any kind of infringe rights because this informations are not intellectual property of software corporations or carmakers. Designated trademarks and brands are the property of their respective owners. AutoCD respects the intellectual property rights of others and we expect our users to do the same.

Copyright Infringement Notification
If you have a good-faith belief that your copyright-protected content or app was posted on AutoCD website without authorization, you may submit a copyright infringement notification.

The notification must include the following: 

  • An email address, physical address or phone number so that we can contact you. 

  • A clear and complete description of your work that you believe has been infringed.

  • The URL or other identifying location of the allegedly infringing work.

  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law.

  • A statement, made under penalty of perjury, that the above information is accurate, and that you are the copyright owner or are authorized to act on behalf of the owner.

  • The physical or electronic signature of the copyright owner or an authorized representative of the copyright owner. To satisfy this requirement, you may type your full legal name (not that of a company) at the bottom of your notification.

Submit the above information to us by email by clicking here.

All information submitted in your copyright infringement notification may be forwarded to the poster of the content. The review of infringement notification may take up to 10 business days to complete, so please be patient. 

Changes To This Copyright Policy
We may update our Copyright Policy from time to time. We will notify you of any changes by posting the new Copyright Policy on this page. 

Contact Us
If you have any questions about this Copyright Policy, please contact us by clicking here.

Refund policy:

We strive to provide our customers with the software of the highest quality along with the best technical, sales and information support services.

Comprehensive products and services information is provided to help ensure that our software products are just what you need. You can also contact Sales or Customer Service representative to ask specific questions such as range/models coverage etc.

We understand, however, that exceptional circumstance may occur due to the nature of the products we supply, so please, get acquainted with our Refund Policy before you order our software to avoid dissatisfaction after the purchase.

All of our product come with a 14-Day Honor-Based Money-Back Guarantee. Honor-based means we will be glad to return your investment providing that:

  • we are sure the product is malfunctioning (i.e. doesn’t function according to the features declared at a product’s homepage or other official product documents) on a client’s computer/mobile device;
  • we receive assistance in finding out the details of the problem on the side of a customer;
  • we fail to address the deficiency within a reasonable amount of time.

The refund will be issued to the customer in full without any compensations or additional reimbursements. OR, at customer’s choice, replacement of the product of the same or around the same value can be offered.

To order the stuff please follow 4 easy steps:

  1. Browse AutoCD.to catalog to find required software (catalog, manual, service library or diagnostic apps). Сlick on the item you need and add it to the Shopping Cart. For check out, just click on the shopping bag on the right side on top of the page.
  2. After you proceed to checkout, create your customer account if you are a new customer. If you are a returning customer, sign into your customer account to proceed with your order.
  3. Submit your order and wait for a confirmation email. If you want to pay by Paypal you will be redirected to the online payment gateway. If you want to pay by bank transfer or other payment system you will receive payment instructions to your email.
  4. Once your payment has been confirmed, you will receive an email acknowledging your order. Shortly after, you will receive a confirmation email. A download link will be sent to your registered email address and can also be found within the order details in your account area on the website. If you order a physical copy of digital product (CD or DVD), the product will be dispatched by post or courier within 3-5 days after payment confirmed.

 

Discounts:

AutoCD highly values its loyal customers. Take advantage of the range of value added or discounted member benefits especially negotiated for our members. Because we think that enjoying direct reward for your loyalty is important, you will automatically receive a coupon worth 10% of your latest order, to redeem on your next order with us. The coupons are addable and available in your personal account. They are valid for 3 months on the whole shop, without conditions and no minimum order. Additional discounts or special offers may be available for all or loyal customers only.

Activation keys:

Activation key is required for some programs. The activation key is used during software installation to "unlock" it. When you install or reinstall such programs, you are prompted to enter the activation key. This key is unique for each computer. To obtain your activation key you should send us the request. The request must contain your order number, request code and/or other information (if needed). We will respond with valid activation key or key-file on the same or next day.

Have questions?

You will find many of the questions you may have about our products, payment, delivery or support answered by reading the content on this website. However, in order to help you to find what you want to know more easily, we have created Frequently Asked Questions (FAQ) section which includes a series of questions which are frequently raised.

For further assistance, please contact us here.

You will receive a response within 24 hours by email.

I have a catalog you do not have in your list!

AutoCD.to is about turning software you have into something more or desirable to you. On our site there are many software listed for you to browse through. Once you see something you need you can just buy it or you can make a swap proposal.

A swap proposal will mean you offering some kind of software (parts catalog, manual, diagnostic, etc.) you think may be interesting for us. This may be any kind of automotive software or manual unlisted on our website or newest version. Our exchange manager will check your proposal and let you know if swap is possible.

If you are a source for any kind of automotive software (parts catalogs, repair manuals, service libraries or diagnostic software) we will be happy to cooperate on one-time or long-term basis.

You can submit your offer to us here.